Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

2 comments

We are a community of users of Atlassian stuff, not support.

If you want our help, you will need to describe the problem you have properly (actually, I don't think Atlassian support could work with just random links being thrown at them either), including a good description of the symptoms and how to reproduce it.

Like Shelley Dodson likes this

Hello,

 

After upgrading the new Keys to have the add on extended for another year, it triggered the updates to the latest version of the “JSU Automation Suite for Jira Workflows”.

 

We are unable to create Jira tickets for a given project we currently use.

The error messages are :

admin.errors.exception com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException: Unable to update field customfield_10901

AND

We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.

Version: 2.24.0

I have contacted JSU team, but due to the fact they are in Switzerland with the time difference, I am unable to work with Jira.

 

I have tried changing the order of the Create Post Functions but it triggered to create a ticket without any workflow.

Thanks!

 

Hi @Kosha Singh ,

We are from the Beecom Support team. For further discussion on the issue please refer https://beecom-products.atlassian.net/servicedesk/customer/portal/3/JSU-2899.

Regards,
Ravya

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you