Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Issue "Description" disappearing after save.

Hello community.

I have noticed since the update to the new UI that my descriptions are disappearing.  I was able to duplicate 3 times today.  This is creating a huge issue for our dev team as they send them back for AC and I send them back with AC and then the AC / description disappears.


Any suggestions?




We have had exactly this issue and it is becoming a problem as it means information now has to be duplicated elsewhere in case it is lost by Jira. Lets hope Atlassian fix this very soon as it is a huge problem.

same happened to us.

Created a whole bunch of tickets with descriptions few weeks ago and all the descriptions disappeared. 

Have to recreate all the hard work now...

Same thing just happened to me, and I am able to reproduce it when the issue type is Bug!

I had just spent ages typing up description for complex bug and now it's all lost!

Has just happened to one of our developers - does anyone know if Atlassian support have picked this up?

Also happened to multiple people at my organization. The description is gone completely.  It doesn't even appear in the history of the Jira.

This is bad.


Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you