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Jira Issue "Description" disappearing after save.

Hello community.

I have noticed since the update to the new UI that my descriptions are disappearing.  I was able to duplicate 3 times today.  This is creating a huge issue for our dev team as they send them back for AC and I send them back with AC and then the AC / description disappears.

 

Any suggestions?

 

 

3 comments

We have had exactly this issue and it is becoming a problem as it means information now has to be duplicated elsewhere in case it is lost by Jira. Lets hope Atlassian fix this very soon as it is a huge problem.

same happened to us.

Created a whole bunch of tickets with descriptions few weeks ago and all the descriptions disappeared. 

Have to recreate all the hard work now...

Same thing just happened to me, and I am able to reproduce it when the issue type is Bug!

I had just spent ages typing up description for complex bug and now it's all lost!

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