The scenario is,
If say a Story has a piece of work another team must do. The easiest way to do this would be to create a Subtask under this Story and assign it to say Team B.
This works well, except, this Subtask is correctly visible on Team B's Board which when Closed Jira prompts to Close the parent Story. This is not correct as there are still Open (albeit hidden) Subtasks under the Story. In fact the Story is assigned to Team A.
I tested this with a Story assigned to Team A
I created a Subtask and assigned it to Team A
I created another Subtask and assigned it to Team B
Both Subtasks are visible on Team A's Scrum Board, this is the correct behavior in order to maintain visibility for Team A on all work assigned (inside and outside of their team)
The Story and Subtask assigned to Team B is also visible on Team B's Board, this is the correct behavior as the work is assigned to this team
The problem now comes in once Team B completes their Subtask. The user is then prompted with “All sub-tasks for parent issue are now Closed. Do you want to update this parent issue to match?”. The natural (and obvious) behaviour would be to Close the Parent Story as no other Subtasks are visible. But by doing this the Story (that is actually assigned to Team A with open Subtasks) is Closed. This is not the correct behavior.
Possible solutions could be that once the Subtask assigned to Team B is Closed the actual Story disappears from Team B's Board (and not prompting the user to Close the parent Story)? Or possibly warn the user beforehand, with something like, "All Subtasks assigned to your team are now Closed. This Story will no longer be visible on your Board as it is assigned to Team A". Or a separate Story/Task/Subtask assigned to Team B with a link to the Story assigned to Team A is the way to go, but seems so unnecessary and not the best way to do this.
How do you work in such a scenario?
Thank you and look forward to your recommendations.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs