I was advised that I need to purchase JIRA software in order to manage my existing Service Desk project via Kanban. I download the 30 free trail because we are currently looking into purchasing this add-on.
I went to create a Kanban board and pull my service desk project, and an error came up that the project must be a software project.
I thought the service desk projects can be pulled into Kanban?? Not sure I understanding .
Does anyone know what the issue is??
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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