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JIRA Emails received are not properly formatted

JIRA Emails received are not properly formatted


Without an example of where you think they're wrong, we can't do any debugging with you.

All we can tell you is that it's likely to be down to one of

  • Your email client not rendering them in a way you'd like
  • You've customised the emails and broken the formatting 
  • You just don't like what Jira is sending (which is fair enough, but it's an opinion, not a broken thing)

Could you explain the problem a bit more?

Thank you.

Please find the below screen shot for reference.


Ok, that's a good reference, but you have not explained what you think is wrong with it.

Emails I am receiving from Jira are not formatted properly. See screenshots of before and after/current.


It's new format or any issues in Atlassian end.

Could you plz confirm.

Repeating the information does not answer the question.

Please could you explain what you think is wrong with the email?

We are seeing the format of our emails change like this. 

Before the change, the emails were nicely formatted and easy to read.  After the change, the emails are hard to read. 

This means that the emails are slower to read, creating a worse user experience and decreasing productivity and making Jira a less useful tool for keeping us organized.

Is there some setting we need to change to make the email formatting good again? 


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