I'm new on JIRA and project administration.
On my company we made multiple resources (like html pages, pdf documents, videos) that share the first half of the workflow, then have some different statuses and finally all go to QA. As can be seen, the workflow is 70% alike between resources.
So, is it better to have:
I know that the problem can be done in both ways, but the question is which is the better way, in terms of UX, ease of maintenance, etc. to do this? There are certain things -like experience- that documentation does not collect ;)
Thanks for your time!