The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
There seems to be no easy way to do this. Tried Dropbox--you get files attached, but they only contain a bunch of HTML with references to the Dropbox URL. Jira Support says this is because login credentials cannot be provided by the importer. In fact, this is a severe limitation of the importer. Because of this, I can't use SharePoint either--we can never access SharePoint without credentials. Why would anyone have a public site without security to put their files in? They also suggest an open server that doesn't need login credentials. No can do. Support suggested I use RESTful API, which is a whole new can of worms.
We converted from another ALM tool, not a very common one, and using the CSV importer, combined with some direct access to the old tool's database, and VB.net code, have been able to import everything we want--except attachments.
There should be many users that have worked on this issue. How did you end up doing it? Besides REST API? What about those Dropbox-Jira integration plugins?
@Steve Mandeli Hey, Steve! Welcome to the Atlassian Community. 😄 I'm going to move this to the Jira collection, so that you can get more insights from members there.
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events