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Import Confluence KB labels into Jira Ticket

Marcelo L Bigheti
Marcelo L Bigheti Nov 27, 2018

Hello guys, this is my first time over here.

Is it possible to import/add labels from Confluence KB into a Jira ticket? I want to create tickets on Jira based upon confluence KB pages, I mean, I want that the Jira ticket shows all Confluence title KB pages according to specified labels.

 

Thank you

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Victor Mutambuki _Mumo Systems_
Victor Mutambuki _Mumo Systems_
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Nov 27, 2018 • edited

Marcelo,

You can associate your request form with label. This is done via the confluence knowledge base.

See topic, Help customers find articles. 
https://confluence.atlassian.com/servicedeskcloud/write-and-share-articles-957150226.html

victor

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