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How to make mandatory fields while resolving issue for a particular issue type

Kannan G (CORP-Techops)
Kannan G (CORP-Techops) September 19, 2022

I have an customer field , which has to make mandatory fields while marking resolved status transition for an particular issue type

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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September 20, 2022

The standard way to do this is to put validators on the transitions, ones that can check if a field is filled, and refuse the transition if they are not.

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