I have a problem where we have tasks that are input in preparation for work well in advance of the work being able to be started. Here is the scenario:
We have a large marketing campaign that needs to be started in 2 months' time (but it can't be started early). We receive all the material and need to create a task for it, so they input it as a task in Jira.
The issue is that leadership is also watching how long it takes for tasks to go from created to completed. The tasks that are input in advance are skewing the report to make it look like the team is taking MUCH longer than they actually are.
I am thinking that we have a status called "Future Tasks" or something like it that any tasks not ready to be worked on yet is put into. The issue is, how do you exclude the time spent on that task from an average age report? If we can exclude that time, it would allow us to have a more accurate report of how long a task is taking from when it is created OR needs to be started to the time it has been completed.