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Go back to Previous status Based on Transition Action Reporter

Is there any way to Automate ticket to go back to previous status Based on the certain JQL conditions.

My Requirement,

Go to previous status if the Action Reporter was X-User

I have seen "Return to Previous Status" post function, Is there any way to check whether the ACTION REPORTER.

I only want to put the previous status back only for particular user's actions.

Please Advise, Thanks

1 comment

Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 04, 2021

Hi @Madhu Reddy You can do this easily using Automation for JIRA. 

It's better to put condition , condition won't allow to perfrom transition, if reporter=xyz

Automation rule.PNG

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 04, 2021

Hi @Madhu Reddy 

To confirm your use case, and add onto what @Vikrant Yadav suggests, do you want to take into account who did the transition?

If so, please consider adding a condition to check the {{initiator}} relative to the {{issue.reporter}}

{{initiator}} is the person/user who performed the event that triggered your rule (i.e. Transition the issue).

Best regards,



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