Glitchy Deep Clone

Veronica Brits April 22, 2021

Hi guys, 

 

I'm seeing major glitches today on Jira using Deep clone (paid for app). In some cases it successfully clones the projects needed, and it other cases it only does some components. 

Anyone else seeing this? 

1 comment

Comment

Log in or Sign up to comment
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 22, 2021

Hi @Veronica Brits 

You may want to look at this post yesterday from another customer seeing issues with Deep Clone, and then follow the links to contact their support directly:

https://community.atlassian.com/t5/Jira-Software-questions/Component-Assignments-are-lost-in-Deep-Clone/qaq-p/1670280

Best regards,

Bill

Like # people like this
Marlene Kegel - codefortynine
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 23, 2021

Hi @Veronica Brits

You might have read in the linked post that I'm part of the Deep Clone for Jira team.

As @Bill Sheboy mentioned it would be best if you contact our support. Thank you!

Like # people like this
TAGS
AUG Leaders

Atlassian Community Events