For Backup please confirm that’s for the cloud product and how to use the tools?

Rajaneesh_Chejarla May 17, 2017

1. Take backups of the JIRA database, using the tools for that database - the tools that come with it

2. Take file-system backups of the attachments directory.

With those two, you can completely re-create your entire JIRA system.

But, 3.  Consider backing up the JIRA installation as well.  If you only have the data from 1 and 2, and you lose stuff, you will need to rebuild a JIRA server and then import the data into it.  If you back up the installation as well, it can be a far faster restoration process.  But you don't strictly need the install.

 

Question:

Sounds like it’s for an on-prem jira install, we’re using the cloud product. Can you please confirm that’s for the cloud product and how to use the tools?

 

We can use any server for taking file system?

 

1 comment

Comments for this post are closed

Community moderators have prevented the ability to post new comments.

Post a new discussion

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2017

Please, don't copy and paste answers from other places.  Continue the conversation, over at https://community.atlassian.com/t5/JIRA-Core-discussions/How-to-take-Backups-of-JIRA-through-Netbackup/td-p/588308

TAGS
AUG Leaders

Atlassian Community Events