Enhancing customer portal via scriptrunner and userscript

[Nikola Ivanov]

Hi all,

I recently got frustrated with JSDSERVER-357 and this feature request not being implemented for four year, so I've decided to hack around it.

Disclaimer: this is not a general solution, but a highly tailored to our needs.

Our customer portal is not public and I very well know each customer as they are explicitly allowed for a SD project.

Customers want to sort by columns, nothing more. I've hacked a solution using scriptrunner's REST and a userscript which loads all issues and renders a datatable - sortable, filterable, searchable.

I want to ask the community for a feedback regarding security consideration, other considerations., general feedback. Maybe you can join and help improve the "solution" and make it more general.

This is the REST groovy: https://gist.github.com/weboholic/bf5aa4f6242389033859498f11e8889f

And this is the userscript: https://gist.github.com/weboholic/e2d7d0d190bcf0839aa950dc9040b01f

Cheers,

Nikola

Edit: this is how it looks

[JonasC]

Does it work for customers created through the portal, and thus not has access to JIRA in standard ways?

[Nikola Ivanov]

I have no idea. Unfortunately I cannot test it either. Just go ahead and try it out.

[Nikola Ivanov]

Made some additional improvements on the styling front. Userscript is updated. however hardcoded stuff which binds it exclusively on my use case is increasing.

I would love to have some support from the community, maybe we could together implement something more generic.

[JonasC]

Well, it's a good solution for JIRA app-users. But for customers created through the portal, they cannot reach a custom REST-endpoint.

[Nikola Ivanov]

Unfortunately no. As I said it is currently tailored to my use case. I've shared it because they might be other people with the same use case.

However, as the portal is heavily javascripted I think there might be a possibility to have the same functionality without the REST:

- grap the jsonPayload element, which contains unparsed json data

- grab the page and load everything in the background

- prase every page's jsonPayload

- init a datatable