Dynamic approver assigned based on the requestors manager.

[DamCoder]

Business Process

• Requestor creates a service request for a new company mobile device.
• This is a service request with approvals
• The requestors manager needs to approve the request before the new company mobile device can be ordered.

Questions

• How can the requestor's manager be identified using only Jira Service Management?
• Is this even possible out of the box with Jira Service Management?
• Can Jira Service Management reach out to an API to find the requestor's manager?
• Has this business process already been solved?

[Jeret Shuck]

Also looking for a way to handle this functionality.