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Creating SubTasks when Parent task is created - JIRA Automation

Edited

I have written an automation rule where we create 10 different child issues and assign to different departments when parent issue is created. I am getting an error while creating child issues where the summary exceeded 255 characters limit. For creating child issues I am appending 10 different categories names to the end of the "SUMMARY field".

Example - The summary for each child issue are appended with the {{ Summary of Parent issue+ department name }}. 

JIRA_Issue.jpgJIRA_Issue_2.jpg

 

 

If the summary field has exceeded 255 characters limit then the child issue is not created, where as the parent issue is created.

I have attached the screen of the audit log and the automation rule. 

Is it possible to validate the length of the summary and truncate it to 255.

Thanks & Regards,

Muru.

1 comment

Kevin Bui Atlassian Team Apr 06, 2022

Hi Muru,

The 255 character limit is a Jira-wide restriction, so unfortunately we can't really work around it.

However, you can truncate it to 255 characters using the smart value {{issue.summary.abbreviate(255)}}.

For example, if your issue summary was Hello world, then {{issue.summary.abbreviate(8)}} would return Hello Wo...

 

Hope that helps!

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