Create Customer Request Using Java API

Hadi Abou Hamzeh November 23, 2020

Hi,
I was trying to create a customer request using Java API using the code below 

serviceDeskCustomerRequestService.createCustomerRequest(applicationUser, serviceDeskCustomerRequestService.newCreateBuilder().raiseOnBehalfOf("username")           .serviceDesk(serviceDesk).requestType(requestType).fieldValue(FieldId.withId("summary"),     FieldInputValue.withValue("summary value")).fieldValue(FieldId.withId("description"),             FieldInputValue.withValue("description value")).customerRequestChannelSource("Customer Channel Value").build());

Using this code outside a thread is working fine the request is created SLA is started and everything is working as expected, but adding adding the same code inside a thread it throws this exception 

com.atlassian.servicedesk.api.BadRequestException: The issue type selected is invalid.  com.atlassian.servicedesk.api.BadRequestException: The issue type selected is invalid.    at com.atlassian.servicedesk.internal.api.util.EitherExceptionUtils.httpStatusCodeToException(EitherExceptionUtils.java:95)    at com.atlassian.servicedesk.internal.api.util.EitherExceptionUtils.lambda$anErrorEitherToException$0(EitherExceptionUtils.java:36)    at io.atlassian.fugue.Either$Left.fold(Either.java:586)    at com.atlassian.servicedesk.internal.api.util.EitherExceptionUtils.anErrorEitherToException(EitherExceptionUtils.java:32)    at com.atlassian.servicedesk.internal.feature.customer.request.ServiceDeskCustomerRequestServiceImpl.createCustomerRequest(ServiceDeskCustomerRequestServiceImpl.java:45)

Is there a way to create a customer request inside a thread without getting any exception.

Thanks in advance 

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