Atlassian products, namely Confluence, JIRA, and Bitbucket have had many changes over the years, but the newest UI redesign took a major a leap backwards. These used to be such great products, but this latest change is proving to be detrimental in terms of loss of usability and productivity. The new UI is by far the worst design we have ever seen. Quite frankly, it is ugly as hell.
Our company has several instances of Confluence and JIRA, but in light of all the complaints, we are now deprecating them altogether and starting the painful process of moving to other platforms.
The developers cannot seriously think Atlassian will attract new users by removing features and dumbing down their products, while introducing bugs along the way. As a (former) supporter of Atlassian, I am deeply saddened and disappointed.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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