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Cannot move gadget

When trying to move gadgets around my dashboard, I am getting the following:


Sorry, your changes to this Dashboard could not be saved. Your dashboard may be out of sync with the server: please reload the page.


This started happening after i turned off the Jira Service Desk. however, I would be surprised I would not be able to move gadgets due to unsuscribing from Service Desk.

1 comment

Marty Atlassian Team Mar 04, 2019

Hi Gustavo,

I am not on the Jira team, but I will try to help.

What happens if you try another browser and/or try logging out, clearing browser cache, and logging in again?

Hi Martyn,

   I actually read that 'workaround' in another jira thread, however, it didn't work. I logout/login, didn't work. Used firefox to move, didn't move either.

 Thank you

Like Marty likes this
Marty Atlassian Team Mar 04, 2019

It sounds like your browser is getting out of sync with the server somehow... hmmm


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