Canned Responses

Andrii I'm New Here Nov 10, 2017

Capture.jpg

Hi there!

Please help me to add the menu in which I can customize my canned responses.

As I know, this menu should be just right at that area which I marked on picture.

Please help me ASAP!

 

2 comments

Are you on Cloud, or Server?  If Server, what version is it?

Hi Andrii,

built-in canned responses are not available on Jira Cloud. I can propose you our add-on which does almost the same but has more features. I have no knowledge of any similar solution that integrates with Jira. Just give it a try:

https://marketplace.atlassian.com/plugins/com.spartez.jira.plugins.commenttemplates/cloud/overview

and resign if you don't like it.

PS. I work for Spartez and I'm one of the developers behind this app :)

PS2. I also wrote a Chrome Extension to work-around technical possibilities and have even better integration with the native comment box. This is how it looks like with the extension installed:

Pasted_Image_07_12_2017__10_58.png

Pasted_Image_07_12_2017__11_01.png

Cheers,
Damian

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