Best way to manage multiple ID's

I have seen many questions about people asking to merge ID's. But this is a little different, as I am trying to determine if I even should do that.

I suspect my situation will be similar to many:

On bitbucket I have a personal account, my day job account/team, and my side-job account/team, Currently, I just use my personal email address for all, and forward emails to the day-job email, or side-job email according to Gmail filters.

I manage a JIRA instance for my day-job (day-job-email) and side-job (side-job-email). 

My side-job also uses Confluence (day-job-email).

By using my personal for BB, it means two sign in's to jump between BB to JIRA or to Confluence.  With TFA enabled, this is pretty annoying. There are a few other annoyances with these being seperate.

Everyone seems to want to merge their ID's. I think merging ID's would be a mess for me.

I think the ideal would be the ability for the Atlassian ID to have multiple email addresses associated with it, and for each service-instance, you can choose one of those email addresses to be communicated on.

Putting everything under my personal email is not an option, as my companies require you use company email for JIRA. I think this is common.

Then my option is to keep everything separate. This would mean creating a few more bitbucket accounts... uggh. I imagine that will make SourceTree crater (but what doesn't).

How are others managing this situation? Are their plans to make this better?

1 comment

Hi Shea,

This might be better as a Discussion since you're looking to see what others are doing to manage their Atlassian IDs. I'll move it after I provide my feedback here so you can get more opinions on best practice.

So, it's actually not possible to merge Atlassian IDs, since the ID is the email address itself. Thus, each email is a separate Atlassian ID.

Personally, when I'm managing two instances, even to test with, I open my employee Atlassian ID in the main browser window, and then an incognito window for my personal ID. 

Your license itself will have multiple Atlassian IDs associated with it. Where you receive communication depends on what you have set as your Billing and Technical contacts. You can follow this article if you're not sure how to change that: How can I change the billing and technical contacts for my Atlassian products? 

As far as Bitbucket goes, if you need to transfer your repository to another user, you can follow Change or transfer repository ownership. This will then give owner privileges to the new owner, but you can still add other Atlassian IDs as administrators.

If you have any questions about this, please let me know!




Log in or Sign up to comment
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

246 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you