We have been using JSD for internal support (IT, Facilities, Staffing, Purchase Requests, etc.). We are now assessing for use as a support portal for external customers. I'm looking for input from the community on best practices and things to avoid.
To get things started I am initially thinking of the following model:
I apprecaite any thoughts from those using JSD in such a manner.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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