Automatically open a new ticket

[Maro Hamamjyan]

Hello,

I need a new ticket to be opened automatically in a project, when in another project a status of a ticket is for ex. "Done".  Please help me to find a good solution, preferably without plugins and add-on.

Thanks in advance

[Gangavath_Kishore_Kumar__Appfire_]

Hi @Maro Hamamjyan ,

I don't think so we can not achieve this without any third party app(add-on). If you wanna try with an app, you can achieve this by using Create on Transition for Jira app. This is only available in the server and datacenter version. 

Regards,
Kishore Kumar Gangavath.

[Maro Hamamjyan]

Hi Kishore,

Thanks for your reply, 

Can't I achieve it by coding, web hook, API?

[Nic Brough _Adaptavist_]

You cannot do this without using an app (whether you buy one or write your own)

There are a lot of scripting and automation apps in the marketplace, I'd strongly recommend that you get one of them to do it.