Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,294,619
Community Members
 
Community Events
165
Community Groups

Atlympic Event #Atlympic | Automation

I'm a huge fan of Jira automation rules!

 

A few of the ones I've created in my current company for my team.

1) Assigning tickets in a specific column to a specific person

Screenshot 2021-07-27 at 10.42.08.png

2) When a ticket is blocked by another ticket, add a flag

Screenshot 2021-07-27 at 10.42.32.png

 

3) When a new ticket is created, send an email to the Product Owner with more info

Screenshot 2021-07-27 at 10.45.12.png

4) When a linked story is cancelled, remove the link

Screenshot 2021-07-27 at 10.43.22.png

5) When a new story is added in the middle of the sprint, inform the whole team via Slack about it

Screenshot 2021-07-27 at 10.43.44.png

4 comments

Taranjeet Singh Community Leader Jul 27, 2021

@Anita Kalmane Great work with automation for your team!

Hi @Anita Kalmane 

Thanks for the information! 

As you seem to be using Scrum, please take care when using your rule 1) Assigning tickets in a specific column to a specific person.  For teams using agile methods and pull-based work, pushing work onto someone who doesn't have capacity could overwhelm them...and stall the work waiting for them to start it, or ask for help.

Perhaps chat with the team if this is a concern, particularly when the rule detects the {{initiator}} (person who did the transition) is not the same as the person the rule is about to assign the work to.

Best regards,
Bill

Like Anita Kalmane likes this

Thanks for the feedback, @Bill Sheboy ! In this case, the reason for adding the rule was to make sure the PO doesn't forget to look at the ticket on the same day when they're ready for approval. There is no question of too much work, simply the PO doesn't check the board so often as the rest of the team, hence this way we help them to remember. Otherwise totally agree with your comment, we don't want to overwhelm people or have only some dev team members specialised in certain tasks.

Like Bill Sheboy likes this

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you