our company started using JIRA and Confluence about a year ago and we are still learning. Now we are at a station where it is crucial that our project leads get a comfortable overview over ticket either in their project or tickets that are assigned to them.
I know that the starting/"your work" page has an overview over all tickets that are assigned to that user. But you have to click on them individually if e.g. at the end of the day you want to put all the tickets you finished into the done status. Same thing for a coustom dashboard.
So we figured that there is a way to use "personal boards" which kinda work like the boards in Jira classic projects where you could use a personal filter but unfortunately I could not figure out how to make them show projects that are organized in kanban as well as projects that are organized in sprints. Plus one can not add the occacional ticket that resembles a task wich does not belong to a project but is only a task for that one person.
Maybe we are not thinking the projects right and could structure them differntly? Or we are just a weirdly organized company since almost everyone ist working in mulitple projects and teams at the same time that have a different workflow? Or I just have not found that one hack...
So is there anybody out there who already solved this problem? Or what are your workarounds?
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