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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
When team members are working on multiple projects, stories and tickets, it is important to track how long a workflow took from start to finish. This will help project managers, team leads and other stakeholders to get a better understanding of how long specific workflows take, to spot variations in efficiency, check if processes should be optimized and if teams need more resources.
Our Report Builder “Lead Time” report is extremely useful to teams, as it indicates how long it takes for work to flow through the pipeline. The report measures the total time elapsed from the creation of work items until their completion. The lower the lead, the faster the throughput of your team.
The following diagram illustrates how Lead Time relates to Jira Scrum or Kanban ticket workflows. The Lead Time is calculated from work item creation to entering the completed state.
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Andrei Pisklenov _Actonic_
Head of Development
3 accepted answers