Jira Image of the Day: Workflow Condition

[#1]

Concept Relates To

Application Type	Jira Work Management, Jira Software, Jira Service Management, Jira Core
Deployment Type	Jira Cloud, Jira Server, Jira Data Center

What is shown?

A condition in a Jira workflow

Visit: Admin > Workflows

What can we learn?

A workflow condition checks whether a transition can be performed. If a condition is true, a user sees the transition button. If a condition is false, the transition button is hidden. 

Here’s a tip: Be careful with conditions. You might create a scenario where users have no transition buttons available to them.

The screenshot shows a transition called “Approved” between the “Pending” and “In Progress” status. There’s one workflow condition which allows only the issue’s assignee to execute the transition. Sometimes this strategy is used to prevent issues from being transitioned by mistake or by the wrong person.

If there are multiple conditions, all must be true to perform the transition. Change the selection in the drop-down menu on the left from “All of the following conditions” to “Any of the following conditions” if needed.

There are conditions to limit by assignee or reporter, by sub-task status, by group or role, and much more. Add additional conditions by clicking the link on the right.

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[Matt Doar]

Another tip: if you create a complicated condition, then create a Confluence page to describe the condition. Otherwise users will complain to you as the Jira admin that the workflow is broken because they can never use the transition.