Jira Image of the Day: Send Email Reminders Using Filter Subscriptions

[#1]

Concept Relates To

Application Type	Jira Work Management, Jira Software, Jira Service Management, Jira Core
Deployment Type	Jira Cloud, Jira Server, Jira Data Center

What is shown?

A list of saved filters

Visit: Filters > View all filters (Cloud)
Visit: Issues > Manage filters (Server and Data Center)

What can we learn?

Are you using filter subscriptions to periodically remind yourself about a list of issues? You should! They are easy to create and unlike automation rules, no special permissions are needed, and there’s no limit to how many times they are sent. Users can create subscriptions to any public filter. As a reminder, a filter is simply a saved search result and the language used to search is called JQL or “Jira Query Language”.

Settings for Daily Reminders

“Filter Subscription” settings

On the filters page, click the “Subscribe” link and select the following settings in the “Filter Subscription” overlay:

• In the “Recipients” field, choose “Personal Subscription”. While it’s possible to select entire groups, I don’t recommend it. Don’t spam your colleagues! Instead, help others create and manage their own subscriptions.
  
  

• In the “Schedule” field, select how often to receive notifications. I’ve selected “daily”.
  
  

• In the “Interval” field, select the frequency and time of day. In this example, I’ve created a subscription that sends a notification, each day, at 9:00 AM in the morning. You can also create more complex schedules, like 3 times a day, once a week on Mondays, or on the fifteenth of each month.
  
  

• Finally, use the checkbox to receive messages even if the filter has no results. Sometimes I enable this simply to verify subscription settings and disable it later.

---

Back to intro and image list

[Avery W_ Krouse]

Does this work if you have Safe Notifications (HIPAA/BAA) turned on?