Create custom, reusable screens to simplify the Jira configuration, maintain consistency between projects, and simplify the fields presented to users.
Too many screens!
There are Jira screens for creating issues, viewing issues, editing issues (in Jira Server and Data Center), and collecting information during workflow transitions. How many screens does your Jira application have? Probably too many! It’s easy for the options to grow out of control. Before you know it, there are twelve pages of screens, which is probably ten too many!
So what should Jira admins do? I recommend creating one set of custom, reusable, screens for business tasks, development work, and support requests.
Check out my article on Salto’s website for step-by-step instructions and the standard and custom fields I recommend including.
Read: Simplify Your Configuration with a Custom Jira Issue Template
Learn to create effective custom screens and templates, simplify the user interface, and ensure consistency across Jira projects.
Rachel Wright
Author, Jira Strategy Admin Workbook
Industry Templates, LLC
Traveling the USA in an RV
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