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my team members were no longer able to add issues

ks.hyeon
ks.hyeon February 26, 2024

After the recent Jira update, team members were no longer able to add issues. There was no problem until yesterday, but only I, the admin, can add issues, and other team members receive the following message. What should I do.

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2024

Hello, Good day. Please check the create issue permission from project settings >> permissions. If this looks good, go to workflow and check if there is any new condition added for create issue workflow. Also error from HAR file will help.

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ks.hyeon
ks.hyeon February 26, 2024

Thank you for answer. The permissions section has not been updated recently. And it looks good. But how do I check the HAR file?>

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2024

Please refer to https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html

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