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Unable to quickly Create Issue with Jira Work Management Company project

Ryan Jones June 15, 2024

I am in a Company-managed (CMP) Jira Work Management (JWM) project

(1) I attempt to create a ticket in the list and board view, inline, entering in the ticket name/summary and clicking Create1.png

(2) But the ticket is not created, instead, I am redirected to a mini form that pops up on the bottom right of the screen and need to fill out form and click Create again -- I do not want to have the extra step with the form.

2.png

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Vikrant Yadav
Community Leader
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June 15, 2024

Hi @Ryan Jones  Welcome to Atlassian Community!

It looks like there are other mandatory fields beside the summary field. That's why a pop-up screen is showing up to fill out the mandatory fields.  If only the summary field is mandatory, in that case the dialogue box won't come and it will create an issue.

 

Thanks

 

Ryan Jones June 16, 2024

I thought about that but I looked over the Priority field which was set to be Required, just as you suspected @Vikrant Yadav .. thank you very much

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