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Ticket in Done Column Disappears after certain period of time

Jared Fusedale
Jared Fusedale July 1, 2023

When we complete a task and move it to the done status in Jira Work Management, after a certain number of days it disappears.


We don't appear to have any rules etc so this appears to be a rule that is standard?


How do we fix? How do we turn this rule off?

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Kristján Geir Mathiesen
Kristján Geir Mathiesen
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July 1, 2023

Hi @Jared Fusedale 

The issue will stay in the Done column for two weeks in Jira Work Management, then it will disappear. That is by design.

HTH,
KGM

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Jared Fusedale
Jared Fusedale July 1, 2023

Thanks for your reply. Much appreciated.

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