Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Some users do not have the notifications icon lit in red. Although they receive notifications.

Temur Khalilov December 19, 2023

Some users do not have the notifications icon lit in red. Although they receive notifications.

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 21, 2023

Hi @Temur Khalilov , to be clear notifications under the bell icon don't correlate 1:1 with email notifications. Emails aside, have you seen a scenario where a specific event shows as a bell icon badge for one user but not another? When that happens check the individuals personal notification config under their avatar. if all of the configurations for both users are the same then you might report the condition to Atlassian support.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events