Making defeault status "Todo"

[yosi hatem]

Hey,

We have in workflow bunch of statuses that comes before To Do.

After adding the additional statues, default status is the first status from the workflow

Is it possible to change it to To Do?

Current Workflow

In Design

In Product

Ready for Dev

Todo -> We want this status to be default

Thanks in advance

[Walter Buggenhout · Accepted solution]

Hi @yosi hatem,

Are you sure these statuses come before To Do in your workflow?

The status issues go into by default when you create an issue, is the status the Create transition maps to. This is marked by the line that goes from the big grey circle into that status:

 

So, by default, when you hit the create button at the top of your screen and create an issue into this workflow, it should always land in to do.

Unfortunately, to complicate things, Atlassian has made it possible to create issues from a board in any column, thus allowing you to create issues directly in any status an bypassing the default setup.

You can eliminate that behaviour by removing the global transitions into each status (these are the ALL boxes with an arrow to each status) and replacing them with direct transitions between statuses. That way, your workflow becomes more of a process than just a bunch of statuses that are randomly put together.

Hope this helps!

[yosi hatem]

@Walter Buggenhout @Laura Pellizzari 

Thanks for your replies.

Regarding what you wrote.

We have 5 status which don't have workflow. I mean you can assign this status anywhere. 

What needed is, in "create" screen.

Status will be "to do" instead of "waiting for product"

See

The reason behind it, not all tasks need to be reviewed by product. So we want to bypass this

[Walter Buggenhout]

Well yes, that is what I tried to explain @yosi hatem. As the info message below the status box in your screenshot says:

This is the issue's initial status upon creation

Look at your issue type's workflow and connect the initial transition to the to do status instead of Waiting for Product. Like in the screenshot I included.

If you are using a team managed project, the initial grey circle will be something that says Start instead, but the idea is the same. 

[yosi hatem]

I just did and it's now suggesting to do as first place

Thanks a lot for your support

[Laura Pellizzari]

Hi

you can set TO DO status to be the default one when a new ticket get created. 

regards

Laura