Our customer has a license of GreenHopper which was valid until end of last month.
They are using GreenHopper version 6.1.0 which was released on 10th December.
However, they found out that they cannot use GreenHopper because "license was expired".
Why is this happening? This problem started happening on this January.
Ah, Greenhopper is different from the other Atlassian products.
If you look at the database, you'll find very little Greenhopper data in there, and it's almost all about configuration of views and settings. You need to think of Greenhopper as a *functional* addon to Jira, one which sees the Jira data from a different viewpoint, not a system which contains it's own data.
As a functional addon, rather than a system in it's own right, the functionality ceases to work when the licence expires. So you'll need to relicense it to get the functions back.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs