It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Hello there,
Our customer has a license of GreenHopper which was valid until end of last month.
They are using GreenHopper version 6.1.0 which was released on 10th December.
However, they found out that they cannot use GreenHopper because "license was expired".
Why is this happening? This problem started happening on this January.
Please advise.
Regards,
Daisuke Niwa
Ah, Greenhopper is different from the other Atlassian products.
If you look at the database, you'll find very little Greenhopper data in there, and it's almost all about configuration of views and settings. You need to think of Greenhopper as a *functional* addon to Jira, one which sees the Jira data from a different viewpoint, not a system which contains it's own data.
As a functional addon, rather than a system in it's own right, the functionality ceases to work when the licence expires. So you'll need to relicense it to get the functions back.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreCan a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.