Hi @aria
If you are looking for service desk ticketing or Incident management, the right products for your will be
Incident management --> Opsgenie
Service desk ticketing --> Service Desk
HI @aria
Welcome to the Community!
Could you please elaborate in details (ticketing system in Jira)? what type of docs you are looking for?
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Jira IS a "ticketing system" - people raise issues, other people deal with them and close the issues.
With the information you have given us, we can't tell you much more than "create a project, add some users to the right roles, and you have a ticketing system"
Please, you'll need to elaborate if you need more than that.
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