not able to generate trial license for JIRA Server

Fai Chan December 28, 2019

After installing JIRA Server on my local machine, a browser page was opened with the url, http://localhost:8080, which led me through the set-up process. I got stuck at my.atlassian.com where a trial license supposed to be generated after server id was supplied. On my localhost instance, I have no way to get to the gear or any link/tab/icon that would lead me to the server id. Not sure what I am missing here.jira-localhost.png

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brbojorque
Community Leader
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December 29, 2019

@Fai Chan ,

You have to click the Continue to MyAtlassian (Blue)button so it will automatically supply the Server ID.

Fai Chan December 29, 2019

Where do I see that blue button? Are you referring to the blue link on the set-me-up option? I did click that and went all the way to the page where I am supposed to generate the license key after providing the server id. As you can see, the instructions for getting the server id doesn't really work. There's nothing on my localhost console would lead me to the server id.where-to-get-server-id.png

brbojorque
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 29, 2019

Hi @Fai Chan ,

Please see the screenshot attached. 

  • You must have an account to my.atlassian.com
  • Use Google Chrome to generate the license.

Continue to MyAtlassian.PNG

brbojorque
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 29, 2019

If for some reason it does not work then try to Inspect the page and it should show the link and the server id like so below.

Server ID.PNG

Fai Chan December 29, 2019

ok got it. it's a browser issue. My chrome doesn't even show the button. Switch to IE and get that resolved now. Thanks! 

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Nir Haimov
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 28, 2019

Hi @Fai Chan 

So where are you stuck now?

Did you get the Jira license but can't go back to your JIra to put it?

Fai Chan December 29, 2019

not getting the license yet cuz I don't know where to get the server id.where-to-get-server-id.png

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