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my images has been locked

hi, jira team,evening

 

my jira's image not display. 

file status is _thumb_44198.png.locked.

logs display plsplay: RROR admin 1134x522x1 cvmr3t 222.90.82.66,127.0.0.1 /secure/attachment/44197/image-2021-11-26-13-57-52-264.png [c.a.j.web.servlet.ViewAttachmentServlet] Error finding /44197/image-2021-11-26-13-57-52-264.png : Attachment does not exist in filesystem /postdata/atlassian-jira/application-data/jira/data/attachments/YL/10000/YL-426/44197

 

What's happening? please help me

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