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how to find reopen issues in jira?

i want to find reopen issues 

5 answers

2 votes

Hello,

You could write a JQL query like this:

status changed from Closed to Open

Hi @kunal kandpal

To add to the other answers, you need to understand your workflow. I wouldn't have thought that In Progress is your first status - generally when an issue has been reopened, it will move to a status of Open or Reopened, so the JQL query would be 

projecy=XYZ and status changed to Reopened

You need to replace the word Reopened above with whatever status your workflow shows when you reopen an issue.

1 vote
Moses Thomas Community Leader Nov 12, 2018

@kunal kandpalIt depends what status you  have defined as re-open normally you can Just type the JQL query on  search issues box  if you have the re-open status   for reopened  issues in your workflow.

status = reopen    then  click search for issues button.

 

Best!

HI @kunal kandpal

Welcome to the community!

project = XYZ AND status changed TO "reOpen"

i didn't get any result.

project ="xyz"  AND  status changed FROM "QA Ready" TO "In Progress"

0 votes
Deleted user Nov 12, 2018

Hi @kunal kandpal, If you are trying to find all issues that were ever Re-opened, irrespective of what their current status is, you should try using 'status was Reopened'. This could change based on the statuses defined. You could also try - 'status was Resolved AND status changed to ...'. 

 

Hope this helps!

 

Thanks

Kalyani

project ="xyz"  AND  status changed FROM "QA Ready" TO "In Progress" 

i used this query to find reopen issues but result not found ?

QA doesn't fail tickets to "In Progress". That only occurs after the assignee starts looking at it again. Try "To Do".

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