how can we restrict users to selecting only ONE specified issue type at issue creation?

Jen-Qology September 4, 2015
 

3 answers

0 votes
Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2015

Not possible by default in JIRA. But can be done with Script Runner. See this answer for details. wink

0 votes
Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 4, 2015

There isn't a way out of the box. You can search the forum for some hacks, but what happens is all the issues are displayed and when they select the others they get an error. Frustrating for them and makes you look unprofessional.

0 votes
Jen-Qology September 4, 2015

Our goal is to have end-users only select one issue type, and any other selected, should prevent them from moving forward to create ticket

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