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creating board on existing project - bug

Hi all,

I am new to Jira, and I created my own project and when I tried to create new board from existing project, I can fill name, location but cannot map any project, only see 'No Matches' any ideas? how can I create new board for my new project?

thank you

1 answer

0 votes
John Funk Community Leader Apr 13, 2021

Hi Petr - Welcome to the Atlassian Community!

Can you be more specific about the "No Matches" error? Can you share a screenshot?

And what type of Project is it? 

Hi John,

of course, I forgot attach is it



Project type is software

John Funk Community Leader Apr 14, 2021

That's odd - if you clear the Location do any projects show up on your list? 

Hello @John Funk ,

unfortunately not, the same result as is

John Funk Community Leader Apr 14, 2021

Sounds like time for a support ticket with Atlassian  :-(

Like petr holik likes this

I have got the same problem.

John Funk Community Leader May 10, 2021

Hey @petr holik  - Any update on this one from support? 

Hey @John Funk ,

I didn t wrote them, because it was test case study if we should implement JIRA, but we have problems with more things and lack of documentantion/tutorials was main reason why to implement competitive SW

Like John Funk likes this

Hi @John Funk , we've got the same problem. There's an existing project but I can't add a new board to it:

Screenshot 2021-08-03 at 13.49.29.png

I wanted to create a support ticket here, but the form is sending me back to the community:

Is that because we're using a free version? 

John Funk Community Leader Sep 20, 2021

Hi Steef - What type of project is it? 

@petr holik  - Can you close this one out of selecting the Accept answer field? Thanks!

@John Funk it's a Software project, and it doesn't matter if I'm trying to create a Scrum or a Kanban board...both show me 'No matches'

John Funk Community Leader Sep 20, 2021

But is it a Team-managed, Company-managed, or Jira Service Management project? 

John Funk Community Leader Sep 20, 2021

Ah, that would explain it. Here's some general guidance for that.

You will need to create a filter for the Team-managed project, something like Project = ABC ORDER by Rank ASC where ABC is the project key for your Next-gen project. Be sure to save the filter and share it. Or you can use an existing filter if one exists with the same issues in it.

Go to your list of boards and click on Create board

Choose either Kanban or Scrum

Choose create based on an existing Filter.

Then attach it to the new filter you just created.

For the Location field, you will not be able to use a Team-managed, Business, or JSM Project - only Company-managed Software projects. Or you can link to your profile - probably best in this case. But this will not keep the board from working - it really only cares about the project(s) in the filter. I usually just use another "dummy" Company-managed project as the location. 

Then you are all set. You can modify the board as you need to.

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