Why does GreenHopper sometimes "gray out" issues on the Planning Board ?

... and how do you get the display back to normal ?



2 answers

1 votes

I'm going to guess this is a result of the Highlight feature which allows issues to be greyed out based on criteria in a context.

The feature is documented at http://confluence.atlassian.com/display/GH/Using+Contexts+to+Filter+and+Highlight+Issues

I hope this helps,


Hi Martin, thanks for your note. I'm not sure this is it, but we'll keep an eye on it.

Andrei [errno] Community Champion Aug 27, 2013

Martin's answer points to "classic" boards. What about greyed out issues on a new Planning board?

UPDATE: have since found the problem: https://jira.almworks.com/browse/HJ-1448

0 votes

@webwesen Your update points to the source of the issue, though it could be caused by any plugin introducing a certain library. We have a fix for the issue and it will be available as soon as possible. Please follow the following issue: https://jira.atlassian.com/browse/GHS-9730

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

262 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot