User not in the system is present in watcher list - how to clean

Manju Nambiar April 15, 2013

There are still some user accounts mentioned in the watcher list which are not present in the system. I am thinking that they might have been deleted. Is it possible to now clean the watcher lists which have these user accounts?

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Marcus Silveira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2013

Hi Manju,

These users are probably still on the database. Maybe they were on a old User Directory that was removed, but the users remained on the cwd_user table.

I believe the only way to remove them will be directly removing them from the database.

Please remember to always have a backup of the database before doing any changes to it directly.

Hope this helps,

Marcus

Manju Nambiar April 16, 2013

Hi Marcus, Please provide the script to use to clear the user record from the database. Is the above mentioned table the only one to be used?

Is database the only way? Can I recreate the user somehow, remove from watchlist and then disable again?

Is the current status of the user record deleted or disabled?

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