Jira

Hello, Jira has been laggy and slow overall, especially when typing. It happens in Mac both in latest version of Chrome/Firefox as of writing this post. Here's an example: https://imgur.com/a/2nba...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We just implemented another level to our ticket hierarchy. We have the following: Initiatives Features Epics Story Is there a way to make the Feature level optional? Meaning, a way to allow ep...

• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not-applicable

I'm using an automation that adds the parent name and then a colon to the front of story summaries when a parent issue is added: {{issue.parent.Summary}}: {{issue.summary}} But this means that if s...

• cloud
• jira
• jira-cloud

Hi! I want to create subtasts automatically but only once.  I created a rule to create several subtastks with the "manual" trigger. The problem is that I wanted to add a condition so the subta...

• cloud
• cloud-automation
• jira
• jira-cloud
• subtasks

I have an automation that puts specific text into the description field when a specific component is added to an issue. I am running into the issue that if the component is removed from the issue and...

• cloud
• jira
• jira-cloud

It says:    Error in the JQL Query: 'AVG' is a reserved JQL word. You must surround it in quotation marks to use it in a query But the query is auto-generated by the Add-On of Jira Cloud...

• cloud
• google-sheets
• jira
• jira-cloud
• jira-software
• +1 more tag...

Hey team,     I've got back from vacay and when I try to login, Jira is asking me for 2FA. Thing is I've never setup 2FA for that account and I'm totally locked out of Jira.   For m...

• 2fa
• cloud
• jira
• jira-cloud

Hi team - my organisation is not yet on Jira Cloud and I was wondering if there is  way to test in a sandbox type space the power of Rovo and the suite of AI Agents. A free version allowing us t...

• cloud
• jira
• jira-cloud

When I try to create or update an Asset using the HAPI's setAttribute Add method, I noticed that it is creating the item but only sets the last attribute from the source field. Here's a snippet of t...

• jira
• jira-server
• scriptrunner
• server

Hello, I'm trying to dynamically apply tags based on the issues summary when an issue gets created. In short we have an automation that creates stories with a predicable naming convention for the su...

• cloud
• jira
• jira-cloud

Hello everyone !  I hope you are doing great !    I'm quite lost here on the update of my automation... To give you more insight, we were using field to plan our estimate Delivery ...

• cloud
• cloud-automation
• jira
• jira-cloud

  How does one Locate an existing Atlassian / Jira Support Ticket -- quickly, without a protracted search -- when you have lost sight of the email from the support team?  Can't I go to my ...

• cloud
• jira
• jira-cloud

Referencing this article:  https://support.atlassian.com/jira-cloud-administration/docs/configure-file-attachments/   I asked my administrator to increase the attachment limit. They foll...

• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not-applicable

I have increase a file attachment size from default 100 MB to 2GB, how can I do it, or its can be done only by Jira Admin

• cloud
• confluence
• jira
• jira-cloud

Hello,   We have a company-managed business project. Could please guide me where can I adjust the fields that are displayed for the issues filtering on the list view? Kind regards,...

• cloud
• jira
• jira-cloud

Hi, We have connected our Jira to our Devops. And it is great! Especially because we use automation to change status based on the approval of a peer review.  BUT, Jira is scanning the de...

• azure-devops
• cloud
• jira
• jira-cloud

We've integrated Jira with Azure Devops to automatically change the ticket status when a PR is made/completed, etc. However, one of my colleagues discovered that when you link to other tickets in th...

• azure-devops
• cloud
• jira
• jira-cloud

I have learnt that the size limitation of attachments:    For Jira Cloud:  The default per file is 1 GB. The maximum attachment size per file is 2 GB.   But I'd like to lea...

• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not-applicable

Hi everyone, I’ve been using Jira to manage my team’s workflows, and I’ve run into some challenges with scaling automation rules for larger or more complex projects. For example, I’ve noticed conf...

• jira
• jira-unknown-hosting-type
• unknown-hosting-type

          We use Jira premium, company-managed projects with a jira hierarchy as follows: Level 4 = OKR (custom issue type) Level 3 = Change Initiative (Custom issue t...

• cloud
• jira
• jira-cloud

  I need to add a text or description to the section “Give thus section a name”.

• cloud
• jira
• jira-cloud

I have a custom field of type Select List (multiple choices) - this is called Program Impact.  Whenever this is updated, I want to update a short text field (called PI Abbr) with a string which ...

• automation
• cloud
• jira
• jira-cloud
• smart-value

We are in early discussion to upgrade our Jira environment and had a question about the different license types. We would like to have 3 environments. (development, staging, and production) Our curre...

• data-center
• jira
• jira-data-center
• jira-server
• server

I need help because I can no longer find my domain; I no longer have access to it. We have more than 2,000 request cards within this domain of ours in the project. I need an explanation of what happe...

• cloud
• jira
• jira-cloud

I'm having trouble viewing my tasks on the board, because now the tasks appear as a table, making it difficult to access them. This happened after I upgraded my Jira plan to Standard. I need to ret...

• cloud
• jira
• jira-cloud