Upgrade Jira 7.2.10 to 7.3.0

Hello, we wanted upgrade our Jira Software but when we have upgraded it at the last version 7.4.2, impossible to start the service when we use the port 443 with a certificat. 

So we have restored our server at the version 7.2.6 to install one by one the updates. When we have install the version 7.3.0, impossible to start the service with the port 443 with certificate. 


What is the change between the version 7.2.9 and 7.3.0 ? 

Thank you.

Best regards.

2 answers

1 vote

Hi Christophe,

There is a known issue that you can find at JRASERVER-63734.  Take a look at your configuration and see if you're running into this bug:


Tomcat crashes on startup when JIRA is configured for SSL using protocol="org.apache.coyote.http11.Http11Protocol" in server.xml.

  • Connector org.apache.coyote.http11.Http11Protocol was removed in Tomcat 8.5


  • JIRA 7.3/Tomcat 8.5.6 installed with SSL per our documentation Running JIRA applications over SSL or HTTPS

Steps to Reproduce

  1. Configure JIRA with SSL
  2.     protocol="org.apache.coyote.http11.Http11Protocol" set in server.xml as per recommended configuration


Modify JIRA_INSTALL/conf/server.xml. Change the protocol on your HTTPS connector to: protocol="org.apache.coyote.http11.Http11NioProtocol"

  • If you do not use the HTTP Connector but use the AJP Connector instead, use the AJP NIO protocol instead.
    • The AJP connector is: protocol="org.apache.coyote.ajp.AjpNioProtocol"

Refer to Upgrade notes for 7.3 for instructions. See Running JIRA applications over SSL.

See Running JIRA applications over SSL or HTTPS for full directions on running JIRA over SSL or HTTPS.



0 votes

Deleted - see Branden's answer

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

2,073 views 14 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you