Unable to delete extra boards in a JIRA project

I have read some of the solved discussions posted by others but when I attempt to go to 'Boards' then 'View All Boards,' all I get is a spinning wheel. I don't actually get to see anything.  The other solution I saw says I should go to the 'Agile' drop-down and delete from there but I don't see that option either. This may be because we don't have the most current version of JIRA but I have to believe there is a way to delete boards with the version we have.  I do believe it is version 7.1. Thoughts?

Screenshot of me trying to view all boardsJIRA Board View.PNG

2 answers

1 accepted

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Hi Nick,

I believe the problem you are seeing is actually a known bug in that version of Jira Software.  Please see https://jira.atlassian.com/browse/JSWSERVER-15295 for more details.  

There is a work-around listed on that bug page that might help here to increase the timeouts, please see https://confluence.atlassian.com/display/JIRAKB/How+to+change+the+default+AJAX+timeout+in+JIRA

However I think it would be best to upgrade to a version 7.2.6 or above to resolve this issue in the long term.  A number of performance improvements have been made to Jira since your 7.1.4 version.

Regards,

Andy

It was we actually just got upgraded to version 7.5 yesterday so now I am able to remove boards. 

Thank you for providing the input. 

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You don't have "Agile" because you are on Jira Software, where it was replaced with "Boards"

Does the log file have anything to say about this error?

Not anything that I have seen/found yet. 

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