Unable to delete extra boards in a JIRA project

I have read some of the solved discussions posted by others but when I attempt to go to 'Boards' then 'View All Boards,' all I get is a spinning wheel. I don't actually get to see anything.  The other solution I saw says I should go to the 'Agile' drop-down and delete from there but I don't see that option either. This may be because we don't have the most current version of JIRA but I have to believe there is a way to delete boards with the version we have.  I do believe it is version 7.1. Thoughts?

Screenshot of me trying to view all boardsJIRA Board View.PNG

2 answers

1 accepted

0 vote

Hi Nick,

I believe the problem you are seeing is actually a known bug in that version of Jira Software.  Please see https://jira.atlassian.com/browse/JSWSERVER-15295 for more details.  

There is a work-around listed on that bug page that might help here to increase the timeouts, please see https://confluence.atlassian.com/display/JIRAKB/How+to+change+the+default+AJAX+timeout+in+JIRA

However I think it would be best to upgrade to a version 7.2.6 or above to resolve this issue in the long term.  A number of performance improvements have been made to Jira since your 7.1.4 version.



It was we actually just got upgraded to version 7.5 yesterday so now I am able to remove boards. 

Thank you for providing the input. 

0 vote

You don't have "Agile" because you are on Jira Software, where it was replaced with "Boards"

Does the log file have anything to say about this error?

Not anything that I have seen/found yet. 

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,209 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot