Two factor Authentication issue

Jarin Baby March 31, 2019

Hi All,

I had enabled Two factor Authentiation with Google Authenticator used for generating Jira. Issue is that my mobile stopped working and I had to purchase a new smartphone. I was thinking Google Authenticator would display earlier registered Jira for passcode but it started a fresh asking for accounts to add for 2 factor Auth. Now since I have 2 factor enabled for my Jira account, I am basically locked out as after login password Jira repeatedy everywhere asks for 2 factor code after login and password but since I cannot provide any I cannot go further. Is there any way I can for a scan QR Code or Provider key for my Jira account to add to Google ?

I have misplaced my backup codes. What I am asking for is that is there a link which can take me to scan a QR code to re-register Trello app with Google Autheticator again ? There should be such link after login and if 2FA is enabled for a account.

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