Community resources
Community resources
Community resources
Jira
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Hello Atlassian Community, I’m interested in automating the way our team determines and assigns root causes to support tickets in Zendesk and in Jira. Specifically: Zendesk: Is there any built-in...
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We have been using Jira for many years. We have 22 pages of projects. I need a quick way to select projects that are more than 3 years old and archive them. I also need better understanding of per...
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I'm trying to query the Jira & Confluence backlogs to see what has been fixed and added to the range of releases between what we have and the latest LTS we are going to but I'm struggling wi...
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Hi all, I created two custom Date Time Picker fields and added them to the issue types in my project. I can see them in the issue details view and edit them. I created a Plan for this projec...
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I want my Time management system http://tms.excelacom.in/IS_TMS/ plugins my organization efforts should show with into https://jiraagile.excelacom.in/
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Hi, I have a custom field called Internal Strategic Driver. I would like to set a rule that when the value is added at the epic level, the same value must be automatically applied to the child...
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Hola, Me gustaría saber si se pueden hacer migraciones de proyectos seleccionados dentro de atlassian, por ejemplo, JIRA SW y CONFLUENCE, de una instancia a otra. Hay que tener en cuenta que...
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I am currently using Release Notes in Jira cloud. I have tasks from external teams that i have linked to the releases but when I look at the release notes I don't see these linked external tasks in t...
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Hi, I had to clear my browser history today and normally when I do this, I'm able to just log back in, however I am receiving this error message and am not able to log in. How can I log in?
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Hello, We have a broken ticket. An automation modified it, but left it in this state : Status : ToDo Resolution : Resolved Now we are not able to : - unset the resolution (even the "edit issue"...
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Hello Atlassian team, Can you provide a percentage value regarding Jira’s compliance with Oman’s PDPL, please ? Thanks Sara Salem
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Hello, Do you know if it's possible to use automation to send an email with this information: - last comment - old status - new status (author of change) The automation is scheduled, and li...
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I have integrated Jira with GitHub, and my repository is connected, but Smart Commits don’t work. For example, when I commit with a Jira ticket and #done , I can see my commit in the ticket's histor...
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I've enabled a workflow validator that makes the Parent field mandatory when creating a ticket. However, when I use the AI function to create child issues (subtasks), I get an error, and the subtask ...
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Hi everyone, I am trying to get a list of stories that have not been updated in 1 days and from that list I want to send en email to each assignee the stories that need an update. Currently I am get...
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At present, we have access to various metrics that are supported in Jira, as outlined in Monitor application performance | Administering Jira applications Data Center 9.17 | Atl...
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Hello, I am trying to reorder the field 'actual start' in the view and in the edit screen. In both screens the field is in the third position, but when viewing a ticket the field does not appe...
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Hi why this url link for my ticket collector doesn't work? https://heineken.atlassian.net/rest/collectors/1.0/template/form/c016bba6 whereas we used to have another one that worked before we migrat...
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Hello, Need help with an issue I'm facing with a plugin my project developed, by a developer who's no longer around. Summary: We have a plugin that allows for each Issue Type to be assigned t...
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I have a use case for which automation would work, but I need to see if it is possible to calculate a date field between two fields. I have a date field called Renewal Date, and a secondary fi...
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Hello, I am experiencing an issue with a Structure that I have set up for my team. There is an automation in place that pre-filters the issues using the following JQL query: (assig...
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We would like to automatically assign issues to a release/fix version when they transition to a certain status, such as Ready to Deploy. In the standard automation features associated with releases, ...
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I would like to use time tracking in the description field, but it seems that I cannot add it to the description field. Could you please guide me on how to add it? 時間管理を説明フィールドで使用したいのですが、説明フィールドに追...
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Hello, I am a new Jira user, and for my work, I would like to create a "parent" project that would group together both in the timeline and backlog a set of other "child" projects. In the "child" pr...
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I want to remove the flags in bulk on all issues in the current sprint NOT in the backlog. I wish to trigger this manually at the right time. How exactly can I do that? Thx!
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