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The workflow designer may not behave correctly at your current browser zoom level, press Ctrl + 0 to

Deleted user Apr 03, 2020

No able to create Transition, get the :"The workflow designer may not behave correctly at your current browser zoom level, press Ctrl + 0 to reset it."

Have reset the browser ,still the same issues

2 answers

1 accepted

2 votes
Answer accepted
John M Funk Community Leader Apr 06, 2020

Hi Vini - Welcome to the Atlassian Community!

How is the message preventing you from creating the Transition? You should be able to click the X to get rid of the message or simply click down in the workflow. Typically you get the message because you have a workflow with many, many statuses. If you simply click on the CTRL + 0 keys it should reset itself and allow you to work as you need to. 

Can this alert be disabled? It's beyond annoying.

John M Funk Community Leader Jul 11, 2021

Not that I am aware of. Not even sure what causes it to begin with other than you might be inadvertently resizing the screen with the scroll of your mouse. 

John M Funk Community Leader Jul 11, 2021

Hi @[deleted]  - Can we close this one out? If so, please click on the Accept Answer button above. Thanks!

Does it really need to open a new popup every time a workflow is selected?


Like Kim Paulson likes this

100% agree.  The popup is annoying, blocks the workspace, and the repetition is beyond excessive. How about a ckbox for "don't tell me again"?

Like # people like this

Actually, the problem is that from an end-user perspective, it is impossible to peek at a given workflow and find out the steps ahead. This combination - Ctrl+0 - doesn't change anything. A workflow maintains invisible.
What is more tricky this problem exists in literally one project and concerns only one workflow that consists of many statuses and transitions. I am talking solely about my issue right here.

This seems to happen to me when my browser is zoomed anything less than 100%.  You can dismiss this message, but I don't see anyway to disable it.  It's more than annoying, I agree.

This is true - but the bigger problem is responsiveness issues with the website. The agent workspace feels so unfinished - 100% zoom causes overflow issues with modals (I attached an image as an example).

I now use an ad-blocker to stop the popup warnings, but that causes other problems🤷‍♂️.



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