Straight Instructions for JIRA on Tom cat

[Scott Oliver]

Ok I have been at this for a while. I am having all type of issues. JIRA and JAVA installed on windows 2012r2. On its nown drive so E drive instead of C: the rest of the apth is the same. I cannot get JAVA_HOME variable set jira says its the wrong version. I finnally got the Keystore cert imported and the JIRA config tool takes it but I try to start the service it bombs out. I am thinking now its a tom cat issue. I cannot find a straigt answer to this can someome please assist here?

[Scott Oliver]

Now I am just getting an cert error but I will figure that out.

[Scott Oliver]

OK I am up and running. After adding the tomcat-native files so the location it was looking at it now works.. The error I got above was because I forgot to add the domain at the end of the connection string.

[Scott Oliver]

OK now heres the issue I downloaded the tomcat lib files and driver it was expecting. All the erros have went away except for one. Now I am getting

Followed this article and this bug. It does not say where to add the  disableSessionTickets="true"  I assumed in the connectorin in the server.xml. That did not work Any thoughts?

[Scott Oliver]

WARNING [https-openssl-nio-443-exec-10] org.apache.coyote.AbstractProcessor.populateSslRequestAttributes Exception getting SSL attributes
java.lang.IllegalStateException: SSL session ID not available

[Scott Oliver]

Whats the best way to post the data in there. It wont let me says its spam?

[AnnWorley]

Will it let you if you click on Formats>Code Block and paste in there?

[Scott Oliver]

No still says spam

[Scott Oliver]

I changed the protocol to protocol="org.apache.coyote.http11.Http11NioProtocol". Now the service will start but I am getting this error. in a browser

JIRA — Internal Server Error

JIRA — Internal Server Error

Error reference: 081cc7f3-9a97-4a72-bef5-df9447a7273a

Unable to render full error details at this time. Please consult the error logs for more information.

[Scott Oliver]

still getting this error.

24-Jul-2017 14:12:00.700 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: E:\Program Files\Atlassian\JIRA\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;;.

[Steven F Behnke]

Catalina will do, but it's concerning you can't find the home-folder/log/atlassian-jira.log file. Can you post the errors that occur during startup from the catalina.log file?

[Scott Oliver]

I think this is why 

24-Jul-2017 13:07:01.710 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: E:\Program Files\Atlassian\JIRA\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;;.

[Scott Oliver]

24-Jul-2017 13:50:14.438 SEVERE [main] org.apache.catalina.startup.Catalina.start The required Server component failed to start so Tomcat is unable to start.
org.apache.catalina.LifecycleException: Failed to start component [StandardServer[8005]]
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:167)

[Scott Oliver]

I changed the path environment variable and added te Jira jre location. Now that went away and I am getting this for every property in the connector string in the server.xml 

24-Jul-2017 14:02:36.790 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'SSLEnabled' to 'true' did not find a matching property.

[Steven F Behnke]

Can you provide error logs?

[Scott Oliver]

Yeah whick one will be the most helpful

[Steven F Behnke]

The application-home log. This is usually located in /atlassian/application-data/jira/log/atlassian-jira.log

[Scott Oliver]

I dont have that log 

catalina.2017-07-24

commons-daemon.2017-07-24

jirasoftware240117124058-stderr.2017-07-24

host-manager.2017-07-24

jirasoftware240117124058-stdout.2017-07-24

localhost.2017-07-24

manager.2017-07-24

those are what in there.